"Everyone's Watching: The Remarkably Public Reorganization
of the Nevada Department of Motor Vehicles and Public Safety,"
Annals of Cases of Information Technology, 2001 (In press).
"Practical Issues in Global IT Management,"
Information Systems Management, Vol. 18, No. 1, Winter 2001, pp.
34-46 (with Fritz Grupe and William Kuechler).
"Transformation to Virtual
Societies: Forces and Issues," The Information Society,
Vol. 14, No. 2, April-June 1998, pp. 71-82 (with Carole Agres
and Magid Igbaria).
"The Functional Placement
of IT Workers: Not Always a Good Idea," Information Strategy:
The Executive's Journal, Vol. 14, No. 3, Spring 1998, pp.
27-33 (with Fritz Grupe).
"A
Balanced Scorecard for Software Development and Maintenance,"
Information Systems Management, Vol. 14, No. 2, Spring
1997, pp. 32-40.
"User-Developed
Applications: An Empirical Study of Application Quality and Developer
Productivity," Journal of Management Information Systems,
Vol. 13, No. 1, Summer 1996, pp. 167-185 (with Brent Bowman).
"An
Evaluation of CASE Productivity Using Function Point Analysis,"
International Journal of Computer Information Systems,
Winter 1995, pp. 41-50 (with Fritz Grupe).
"Twelve
Tips for Managing End User Expectations," Information
Strategies, Spring 1994, pp. 39-47 (with Fritz Grupe).
"Tips
for Effectively Managing User Expectations During Systems Development,"
End-User Computing Management, Auerbach Publications, 1994,
pp. 1-11. (This was an enlargement of the prior "Twelve Tips…"
article, published with Fritz Grupe.)
"Using
a Fourth Generation Language to Create a Graduate Tracking System,"
Collegiate Microcomputer, 1986 (with William Newman).
Proceedings and other Publications
"Organizational
Learning through the Process of Enhancing Software," published
in the proceedings of the Hawaii International Conference on Systems
Sciences, Maui, Hawaii, January 2001 (with Lorne Olfman).
"Making
Changes to Software May Help an Organization Learn: Applying Organizational
Learning to Software Development," publishing in the proceedings
of the International Conference for Systems Development, Finland,
August 2000 (with Lorne Olfman).
"Viewing
Software Enhancement through an Organizational Learning Lens,"
dissertation, Claremont Graduate University, January 1999.
"MIS Implementation: An Investigation of Success
Factors," presented and published in the proceedings of Western
Decision Support Institute, Hawaii, Spring 1997 (with Carole Agres
and Lara Preiser).
"Collaboration
between Users and IS Practitioners: An Exploration of Software
Enhancement as a Form of Organizational Learning," International
Conference on Information Systems (ICIS) Doctoral Consortium,
Cleveland, December 1996.
"An
Empirical Study of the Quality of Systems Created by End Users,"
presented and published in the proceedings of National Decision
Support Institute, Washington D.C., 1993 (with Brent Bowman).
Wrote four
chapters and a seventeen chapter running case on database management
systems, end user computing and software engineering for Systems
Analysis and Design Concepts, by John Burch, Boyd and Fraser,
1993.
Wrote two
chapters on file organization and database management systems
for Information Systems Theory and Practice, by John Burch
and Gary Grudnitski, John Wiley, 1989.
"Benefits
and Drawbacks of Implementing End-User Computing," paper
presented and published in proceedings, ISECON, 1987.